The 22 Fundamental Principles of Marketing
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Positioning is an essential aspect of marketing that cannot be assigned to anyone else by a CEO. It embodies the core purpose, vision, and differentiation of the company, integral to the CEO's responsibilities. Every facet of marketing is influenced by this positioning. A firm grasp of positioning is vital for fundraising, sales, product development, and more. Therefore, before launching a new business or finalizing your strategic plan for 2019, it is crucial to reflect on your positioning. This serves as a foundational lesson in positioning.
Initially, I consulted Mercato’s marketing guru, John Yoon, on where to begin educating a CEO about marketing. His advice was clear: start with this summary of the authors’ pivotal book on positioning, The 22 Immutable Laws of Marketing.
Category: Marketing; Positioning
Mitch’s Book Scorecard
Readability: At only 132 pages, this book is reminiscent of a Dr. Seuss story, making it a quick read filled with impactful examples and catchy marketing phrases.
Cross Functional: Aside from strategic marketing, the book's applications are limited across various functions.
Inspiration: Despite its brevity, the book provokes thought and prompts entrepreneurs to critically evaluate their marketing positioning.
Tactical: While it lacks detailed tactical frameworks, the 22 laws serve as a valuable checklist for assessing competitive positioning.
Strategic: The focus is on strategic marketing positioning. Although I may disagree with some of the laws, they provide a reliable framework for evaluating your strategic marketing approach.
Foundational: Throughout my exploration of business literature, I've come to appreciate categorizing insights based on business stages. Books beneficial in the early stages receive higher foundational scores, while those aiding late-stage growth score better in diagnostics.
Diagnostic: Ideas for diagnostics aid in evaluating and refining performance. Similar to foundational concepts, diagnostic ideas can be useful post-launch but are scarce in this book.
Changing known positioning and messaging is possible but often a lengthy and arduous task. Establishing a well-reasoned position from the start and continually refining it is ideal. Thus, this book is best suited for foundational phases and as a recalibration tool during diagnostics.
Executive Summary
What It Isn’t: This book oversimplifies complex concepts. Like many business texts, it presents its principles as immutable laws, which isn't entirely accurate. The tone is somewhat dramatic and fatalistic. I prefer viewing these principles as guidelines. There are exceptions, and the book seems more tailored to consumer brands rather than technology or enterprise-focused companies. Despite being written in 1994, its relevance today attests to its insights.
What It Is: The 22 Immutable Laws of Marketing is a seminal work on marketing positioning. It emphasizes that positioning is the one aspect a CEO cannot delegate. Understanding and owning this positioning is crucial for various business functions. So, before launching your new venture or refining your strategic planning, reflect on your positioning.
Key Takeaways: The 'laws' can be categorized into four broader themes: 1) Competitive Positioning; 2) Mental Real Estate / Messaging; 3) Expansion Strategy; and 4) Achieving Long-Term Success. I've reorganized the chapters based on these themes.
Below are notable quotes from each chapter.
As noted earlier, I have reservations about a few of the presented laws. Given the book's age, brevity, and its focus on mature consumer markets, I believe the authors deserve some leniency and also offer room for thoughtful disagreement. The three laws I found contentious are Line Extensions, Duality, and Singularity.
The Law of Line Extension — The compulsion to leverage a brand's equity is strong. In today's tech landscape, this law appears less relevant. Since 1994, successful technology line extensions exist. The authors cited Microsoft as a cautionary tale regarding line extensions, which seems overly simplistic.
They also claimed that IBM couldn't thrive, yet recent acquisitions suggest otherwise. Expansions into e-commerce and cloud services illustrate successful brand extensions. This indicates that the Law of Line Extension has limitations.
The Law of Duality — Over time, every market tends toward a two-horse competition. I see this principle reflected in modern tech trends, especially in cloud services. However, technology evolves rapidly, rendering some laws obsolete as new categories emerge. In times of high growth, the Law of Division often supersedes the Law of Duality.
The Law of Singularity — Only one strategic move will yield significant results in each situation. This principle is particularly pertinent to positioning. I encourage CEOs to test various marketing channels and strategies to inform larger initiatives. Experimentation can lead to well-informed strategic decisions.
Bonus Topic: The Donald
The authors criticized Donald Trump during his rise.
> At first, Trump achieved success. However, he expanded his brand to encompass anything banks would finance. Fortune magazine praised him as a keen investor and marketer, while Time and Newsweek featured him on their covers. Today, he faces $1.4 billion in debt. The very strategies that led to his initial success contributed to his long-term failures, particularly line extensions.
> Trump's approach involved branding everything with his name, committing the cardinal sin of line extension. This reflects a disconnect between ego and reality, as evidenced by his remarks about not having a significant ego, despite the ostentatious "T" displayed in his office.
Selected Chapter Quotes:
- The Law of Leadership — Being first is more advantageous than being better. The first brand in any category often becomes the most memorable.
- The Law of the Category — If you can’t be the first, create a new category where you can lead.
- The Law of the Mind — It’s better to be first in perception than in the marketplace. Once someone forms an opinion, it's hard to change.
- The Law of Perception — Marketing is a battle of perceptions, not products. Perception shapes reality in marketing.
- The Law of Focus — The most potent marketing strategy is owning a word in the prospect’s mind. Narrowing focus is key to positioning.
- The Law of Exclusivity — Two companies cannot own the same word in a prospect's mind. If a competitor has claimed a term, it’s futile to pursue it.
- The Law of the Ladder — Marketing strategy should depend on your position on the ladder.
- The Law of Duality — Ultimately, every market narrows to a two-horse race.
- The Law of the Opposite — If you're gunning for second place, your strategy must react to the leader's moves.
- The Law of Division — Over time, categories split into distinct segments.
- The Law of Perspective — Marketing effects unfold over time, not instantly.
- The Law of Line Extension — There's immense pressure to extend a brand's equity, but this rarely succeeds long-term.
- The Law of Sacrifice — To gain something, you must relinquish something else.
- The Law of Attributes — Every attribute has an effective opposite.
- The Law of Candor — Admitting a negative can lead to a positive reception.
- The Law of Singularity — Only one approach will yield substantial results in any given situation.
- The Law of Unpredictability — Without insights into competitors' plans, predicting the future is impossible.
- The Law of Success — Success can breed arrogance, leading to failure.
- The Law of Failure — Failure should be anticipated and embraced as a learning opportunity.
- The Law of Hype — The reality is often the opposite of media portrayals.
- The Law of Acceleration — Successful initiatives build on enduring trends rather than fleeting fads.
- The Law of Resources — Without sufficient funding, even great ideas struggle to take flight.